快速响应帮助Fletcher Shipping保持竞争力

When offshore supply experts Fletcher Shipping Ltd suffered unexpected downtime with their vessel, they turned to the STAMFORD brand to get sailing again.

在世界最具挑战性的海洋环境中工作，Fletcher Shipping为海上供应部门提供灵活的服务。在具有丰富经验的管理团队的领导下，Fletcher Shipping公司将其服务重点聚焦在快速反应时间上，以高效满足客户需求。

该公司的FS Aquarius号是一艘高度机动且技术先进的海上供应船，专门为支持石油和天然气勘探和生产而设计。FS Aquarius号一直处于忙碌状态，每隔两到三天便要从苏格兰航行至北海。每个月的动力运行时间约为550小时；货物泵送系统和主要的横向推进器由电力驱动。

So when the FS Aquarius suffered an unanticipated generator failure, a rapid service response was needed to minimise the unexpected downtime. The lead-time of three weeks quoted for a non-STAMFORD replacement would have sidelined the vessel for a prolonged period, bringing all projects to a costly halt. Concerned about the effect it would have on their business, finding a better solution was a necessity for Fletcher Shipping.

Having experienced such problems before and understandably keen to avoid the situation again, they took the decision to invest in an industry leading STAMFORD generator, safe in the knowledge that it would provide great value and reliability over the lifetime of the product. A phone call to STAMFORD | AvK followed.

“Going on word of mouth recommendations we chose STAMFORD in the hope it could deliver for us. We were aware that STAMFORD generators run for years, but more importantly, the way they responded to our urgent needs was outstanding.” Tony Duffield, Technical Director, Fletcher Shipping Ltd.

斯坦福 |AvK 第一时间理清Fletcher Shipping的客户需求：响应能力。商务和应用团队立即寻找解决方案，这意味着船舶可以尽快恢复运行。

A marine certified STAMFORD PM7, with an electrical generating capacity of 2,155 kVA, was delivered and installed within three days, ensuring the ship was fully operational and back serving its customers in the North Sea. Working with the customer in this way, STAMFORD | AvK helped to minimise lost revenue and disruption for its new customer.

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