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Quick Response Helps Fletcher Shipping Stay Competitive

Purpose
Replacement Marine Certified Alternator Required Immediately Due to Failure of a Non-STAMFORD Machine
Customer
Fletcher Shipping
Location
Peterhead, Scotland

When offshore supply experts Fletcher Shipping Ltd suffered unexpected downtime with their vessel, they turned to the STAMFORD brand to get sailing again.

Project Scope

Working in one of the world’s most challenging marine environments, Fletcher Shipping provides flexible services to the offshore supply sector. Led by a management team with vast experience, Fletcher Shipping focus their service on quick response times to effectively meet the needs of customers.

FS Aquarius, is a highly manoeuvrable and technically advanced offshore supply vessel. Specifically designed to support oil and gas exploration and production, the FS Aquarius is consistently on a busy schedule making trips from Scotland to the North Sea every two to three days. The power runs for approximately 550 hours each month; the cargo pumping systems are electrically driven and the main transverse thrusters are too.

Location and Industry Role

So when the FS Aquarius suffered an unanticipated generator failure, a rapid service response was needed to minimise the unexpected downtime. The lead-time of three weeks quoted for a non-STAMFORD replacement would have sidelined the vessel for a prolonged period, bringing all projects to a costly halt. Concerned about the effect it would have on their business, finding a better solution was a necessity for Fletcher Shipping.

Having experienced such problems before and understandably keen to avoid the situation again, they took the decision to invest in an industry leading STAMFORD generator, safe in the knowledge that it would provide great value and reliability over the lifetime of the product. A phone call to STAMFORD | AvK followed.

STAMFORD | AvK quickly understood what the key priority for Fletcher Shipping was: responsiveness. The commercial and applications teams got into action to find a solution that meant the vessel could get back into action as quickly as possible.

Solutions Development

A marine certified STAMFORD PM7, with an electrical generating capacity of 2,155 kVA, was delivered and installed within three days, ensuring the ship was fully operational and back serving its customers in the North Sea. Working with the customer in this way, STAMFORD | AvK helped to minimise lost revenue and disruption for its new customer.

 

Going on word of mouth recommendations, we chose STAMFORD in the hope it could deliver for us. We were aware that STAMFORD generators run for years, but more importantly, the way they responded to our urgent needs was outstanding.
Tony Duffield, Technical Director, Fletcher Shipping Ltd.
Product Datasheet

More Product Information

This shows our standard model as featured on the product page. Actual customer solutions may vary.

STAMFORD S7

S7
50Hz Continuous (kVA)
2800.00
60Hz Continuous (kVA)
3356.00
Voltage Range
380-11000
Voltage Designation
Low/High
Poles
4
Ingress Protection
IP23
Material Insulation Class
H
Excitation System
MX341/PMG
Winding Pitch
2/3 (LV), 5/6 (HV)

Please note that the P7 alternator referenced in this case study has been discontinued and replaced by the S7 alternator. For further information or support, please contact our team.