STAMFORD | AvK recently held an Authorised Parts and Service Dealer conference.
The 'Dealer of Tomorrow' conference in Windsor, UK, brought together 28 attendees representing 17 STAMFORD | AvK Authorised Dealers from the EMEA region.
The conference was designed to equip our Authorised Dealer with valuable insights, tools for success and networking opportunities. the 2-day conference served as a platform to empower our Authorised Dealers, fostering their role in our company's future focus while providing support for marketing initiatives and business growth.
The central theme, 'Dealer of Tomorrow', underscored the entire conference, empasising the commitment to consistent Aftermarket support and the availability of training and development opportunities to enable our Dealers to achieve excellence and deliver world-class support.
Mike Ostendorf, STAMFORD | AvK Global Aftermarket Leader,commented "The 'Dealer of Tomorrow' event was the initial launch of our Dealer Vision and our commitment to provide world-class support to STAMFORD | AvK customers. The vision is the culmination of capturing customer requirements and developing a plan, to organise and improve the business processes supporting our global dealer network and shared global customers. We are delighted by the overwhelmingly positive feedback we received and are excited to launch the 'Dealer of Tomorrow' to our Global Dealer Network in Q1 2024."
Our dealer networks are expanding as we strengthen our partnerships. Our Authorised Parts and Service dealers offer dedicated Aftersales support in localised regions, supplying genuine parts, providing inspection, service, maintenance and repairs for the STAMFORD | AvK alternator brands. With highly experienced and trained teams, they take a proactive approach to meet customer requirements, provide solutions, and ensure a unique customer experience.
Find out more about our Authorised and Service Dealers.